Fitness, Health and Beauty - Therapeutic Massage, Toning Tables and Beauty Treatments - Boda Wellbeing Centre
Privacy Policy
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What information does Boda hold?
The types of information we ask for is standard at our centre. We keep records of one or more of the following types of information about you:
All information sought is required for our business purposes, which are generally detailed in this information notice.
We do not actively seek to collect sensitive information (for example information about your racial, sexual or ethnic origin or any criminal record), unless it is necessary for our business purposes. If we do have to collect sensitive information, we will do so in accordance with the National Privacy Principles.
How Boda collects your information
Generally, we only collect personal information about you from you, unless it is not reasonable or practical for us to do so or you consent. This information is usually collected upon becoming a a registered client of Boda or over the reception counter
What rights does Boda have to disclose personal information?
Boda does not disclose any of the information collected from its clients except for credit agencies (in the case of financial information) and our therapists (in the case of health information). Sometimes the law requires or allows us to give out information about you. For example, by giving your account details to a court if we are ordered to do so under a subpoena.
We will not disclose your health information or information about your medical history unless you tell us to.
Access to your information
You can request access to personal information we hold about you by completing the required forms at your nearest studio. We will process your request within a reasonable time, usually 14 working days for a straightforward request. More time may be needed, depending on the nature of the request. There is no fee for requesting access to your information.
Correction of information
We try to ensure that all information we hold about you which we collect, use or disclose is accurate, complete and up to date. You must promptly notify us if there are any changes to your personal information by filling the appropriate forms at your nearest studio.
What are the Ten National Privacy Principles?
The new privacy rules are summed up in ten National Privacy Principles (or NPPs). These are listed below.
New National Privacy Principles
Privacy is an important right in our society. Amendments to the Privacy Act 1988 came into force on December 21 2001, introducing new rules guiding how private sector organisations may collect, use, disclose, keep secure and give access to personal information. These new rules are set out in a framework of The Ten National Privacy principals.
Collection of personal information
Under the privacy rules, we must:
- Only collect information that is necessary for our activities;
- Collect information in a fair and lawful way; and
- As far as is practical, collect information directly from the individual.
Boda Privacy Principles
These principles set out how we will deal with information that we collect from you.
1. We will only collect information that is necessary for what we do.
2. We will be fair in the way we collect information about you.
3. We will tell you what we intend to do with information about you.
4. Where practicable, we will collect personal information directly from you.
5. If we collect information about you from someone else we will, wherever possible, make sure you know we have done this.
6. We will use or disclose information about you in ways that are consistent with your expectations and our privacy statement or are required in the public interest.
7. We will ensure that information about you is accurate when we collect or use it.
8. We will keep information about you secure.
9. We will be open with you about what kind of personal information we hold and what we do with it.
10. Wherever possible we will let you see the information we hold about you and correct it if it is wrong.
11. We will limit our use of identifiers that government agencies have assigned to you.
12. If we can (and you want to) we will deal with you anonymously.
13. We will take steps to protect your privacy if we send personal information about you to a third party.
14. We will limit the collection of highly sensitive information about you.
Terms and conditions
We have a no refund policy and sessions are non-transferable.
Further Questions
We will try to answer any questions you may have, correct any error on our part or resolve any complaint that you may have about our information handling practices. If we do not resolve a complaint to your satisfaction, you also have the right to complain to the Privacy Commissioner. Please send all questions to info@boda.com.au.
The types of information we ask for is standard at our centre. We keep records of one or more of the following types of information about you:
- information that identifies you, such as your name, address, date of birth, contact numbers and other information provided by you and people nominated by you;
- health information provided by you through our questionnaires
- account transaction information including credits and debits of monthly payments
All information sought is required for our business purposes, which are generally detailed in this information notice.
We do not actively seek to collect sensitive information (for example information about your racial, sexual or ethnic origin or any criminal record), unless it is necessary for our business purposes. If we do have to collect sensitive information, we will do so in accordance with the National Privacy Principles.
How Boda collects your information
Generally, we only collect personal information about you from you, unless it is not reasonable or practical for us to do so or you consent. This information is usually collected upon becoming a a registered client of Boda or over the reception counter
What rights does Boda have to disclose personal information?
Boda does not disclose any of the information collected from its clients except for credit agencies (in the case of financial information) and our therapists (in the case of health information). Sometimes the law requires or allows us to give out information about you. For example, by giving your account details to a court if we are ordered to do so under a subpoena.
We will not disclose your health information or information about your medical history unless you tell us to.
Access to your information
You can request access to personal information we hold about you by completing the required forms at your nearest studio. We will process your request within a reasonable time, usually 14 working days for a straightforward request. More time may be needed, depending on the nature of the request. There is no fee for requesting access to your information.
Correction of information
We try to ensure that all information we hold about you which we collect, use or disclose is accurate, complete and up to date. You must promptly notify us if there are any changes to your personal information by filling the appropriate forms at your nearest studio.
What are the Ten National Privacy Principles?
The new privacy rules are summed up in ten National Privacy Principles (or NPPs). These are listed below.
NPP 1: Collection
An organisation may only collect personal information that is necessary for its activities and the collection must be fair and not intrusive. A person must be given certain prescribed information at the time of collecting information from them.
NPP 2: Use and Disclosure
An organisation must only use or disclose personal information for the primary purpose of the collection or a related secondary purpose which a person would reasonably expect or with the individual's consent.
NPP 3: Information Quality
An organisation must take reasonable steps to ensure the accuracy of its information records.
NPP 4: Information Security
An organisation must take reasonable steps to protect the personal information it holds from misuse, loss, unauthorised access, modification or disclosure.
NPP 5: Openness
An organisation must have a policy document outlining its information handling practices and make this available to anyone who asks.
NPP 6: Access and Correction
Acces to and correction of personal information must be made available on request to the individual.
NPP 7: Use of Government Identifiers
An organisation must not use a prescribed identifier (e.g. Medicare number) as a method of identifying a person for their records.
NPP 8: Anonymity
A customer should be able to be anonymous when conducting transactions, if practicable and legal.
NPP 9: Transborder Data Flows
Personal information should not be transferred to countries which do not have equivalent data protection.
NPP 10: Sensitive Information
An organisation can only collect and use sensitive information with the individual's consent.
An organisation may only collect personal information that is necessary for its activities and the collection must be fair and not intrusive. A person must be given certain prescribed information at the time of collecting information from them.
NPP 2: Use and Disclosure
An organisation must only use or disclose personal information for the primary purpose of the collection or a related secondary purpose which a person would reasonably expect or with the individual's consent.
NPP 3: Information Quality
An organisation must take reasonable steps to ensure the accuracy of its information records.
NPP 4: Information Security
An organisation must take reasonable steps to protect the personal information it holds from misuse, loss, unauthorised access, modification or disclosure.
NPP 5: Openness
An organisation must have a policy document outlining its information handling practices and make this available to anyone who asks.
NPP 6: Access and Correction
Acces to and correction of personal information must be made available on request to the individual.
NPP 7: Use of Government Identifiers
An organisation must not use a prescribed identifier (e.g. Medicare number) as a method of identifying a person for their records.
NPP 8: Anonymity
A customer should be able to be anonymous when conducting transactions, if practicable and legal.
NPP 9: Transborder Data Flows
Personal information should not be transferred to countries which do not have equivalent data protection.
NPP 10: Sensitive Information
An organisation can only collect and use sensitive information with the individual's consent.
New National Privacy Principles
Privacy is an important right in our society. Amendments to the Privacy Act 1988 came into force on December 21 2001, introducing new rules guiding how private sector organisations may collect, use, disclose, keep secure and give access to personal information. These new rules are set out in a framework of The Ten National Privacy principals.
Collection of personal information
Under the privacy rules, we must:
- Only collect information that is necessary for our activities;
- Collect information in a fair and lawful way; and
- As far as is practical, collect information directly from the individual.
Boda Privacy Principles
These principles set out how we will deal with information that we collect from you.
1. We will only collect information that is necessary for what we do.
2. We will be fair in the way we collect information about you.
3. We will tell you what we intend to do with information about you.
4. Where practicable, we will collect personal information directly from you.
5. If we collect information about you from someone else we will, wherever possible, make sure you know we have done this.
6. We will use or disclose information about you in ways that are consistent with your expectations and our privacy statement or are required in the public interest.
7. We will ensure that information about you is accurate when we collect or use it.
8. We will keep information about you secure.
9. We will be open with you about what kind of personal information we hold and what we do with it.
10. Wherever possible we will let you see the information we hold about you and correct it if it is wrong.
11. We will limit our use of identifiers that government agencies have assigned to you.
12. If we can (and you want to) we will deal with you anonymously.
13. We will take steps to protect your privacy if we send personal information about you to a third party.
14. We will limit the collection of highly sensitive information about you.
Terms and conditions
We have a no refund policy and sessions are non-transferable.
Further Questions
We will try to answer any questions you may have, correct any error on our part or resolve any complaint that you may have about our information handling practices. If we do not resolve a complaint to your satisfaction, you also have the right to complain to the Privacy Commissioner. Please send all questions to info@boda.com.au.
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Phone: 02 9969 9013 | Email: info@boda.com.au | Privacy Policy
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